Terms of Service

By accessing or using the services provided by Otuziki LLC ("Otuziki", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the new terms.

Otuziki LLC provides professional digital solutions including, but not limited to:

• Web Development — custom websites, web applications, and e-commerce solutions
• Custom Software Development — SaaS platforms, APIs, and backend systems
• Mobile Development — iOS and Android applications
• Digital Marketing — SEO, content strategy, and paid advertising
• UI/UX Design — user interface and experience design services

All services are subject to a separate project agreement or statement of work that outlines scope, deliverables, timelines, and pricing.

By using our services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the confidentiality of any account credentials or access details
• Notify us immediately of any unauthorized access or security breach
• Use our services only for lawful purposes and in compliance with applicable regulations
• Not engage in any activity that could damage, disable, or impair our services
• Not attempt to gain unauthorized access to any systems or networks connected to our services
• Respect intellectual property rights of third parties

Upon full payment of all agreed fees, Otuziki LLC transfers ownership of all custom deliverables specifically created for your project, including source code, designs, and creative assets.

Otuziki LLC retains the right to display completed work in our portfolio and marketing materials unless explicitly agreed otherwise in writing.

Our proprietary tools, internal frameworks, methodologies, and pre-existing intellectual property used in delivering services remain the exclusive property of Otuziki LLC.

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. This obligation survives the termination of any service agreement.

• We will not disclose your business information, strategies, or technical details to third parties without your consent
• You agree not to share Otuziki's internal processes, pricing structures, or proprietary methodologies
• Confidentiality obligations do not apply to information that is publicly available or independently developed

Payment terms are outlined in individual project agreements. General terms include:

• A deposit of 50% is typically required before project commencement
• Remaining balance is due upon project completion or as agreed in the project contract
• Invoices are payable within 14 days of issuance unless otherwise agreed
• Late payments may incur interest charges at a rate of 1.5% per month
• We reserve the right to suspend services for accounts with outstanding unpaid invoices

All prices are quoted in USD unless otherwise specified. Applicable taxes are the client's responsibility.

Our services are provided "as is" without any warranties, express or implied. Otuziki LLC does not warrant that:

• Services will be uninterrupted, error-free, or completely secure
• Results achieved will meet specific performance metrics unless contractually guaranteed
• Third-party integrations or platforms will remain available or unchanged

To the maximum extent permitted by applicable law, Otuziki LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or system corruption
• Costs of substitute services
• Damages arising from unauthorized access to your systems

Our total aggregate liability for any claims arising out of or related to our services shall not exceed the total fees paid by you in the three months preceding the claim.

You agree to indemnify, defend, and hold harmless Otuziki LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

• Your use of our services in violation of these terms
• Content or materials you provide that infringe third-party rights
• Your violation of any applicable laws or regulations

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

We encourage clients to first attempt to resolve disputes informally by contacting us directly. We are committed to finding fair and reasonable solutions.

Either party may terminate a service agreement with written notice as specified in the individual project contract. Upon termination:

• You will be invoiced for all work completed up to the termination date
• Any work product for which full payment has been received will be delivered
• Confidentiality obligations remain in effect after termination
• Provisions that by their nature should survive termination will continue to apply

We may update these Terms of Service from time to time. We will notify existing clients of material changes via email. The updated terms will be effective immediately upon posting on our website.

Your continued engagement with our services after any changes constitutes acceptance of the revised terms.